Vela | AI, optimization & more
Optimize listing content and appearance to improve performance
Rating
4.5
feedback
235
chart
#81
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
14%
-
Less than a month
21%
-
Less than a year
41%
-
More than a year
19%
Reviews Summary
Vela is a highly praised app by ecommerce merchants for its ability to streamline the process of listing management across multiple platforms like Etsy and Shopify. Users appreciate the time-saving features such as bulk editing, intuitive interface, and powerful functionalities. The customer service is highlighted as responsive, helpful, and dedicated, with users mentioning positive interactions with the support team. However, there are some negative reviews regarding pricing enforcement, issues with syncing changes, and instances of unsatisfactory customer service experiences. Overall, Vela is seen as a valuable tool for managing listings efficiently, especially for businesses with a large catalog.
Highlights
Review RSS Feed
All reviews
March 23, 2026
I Love Vela and have seen it continue to improve over the last year or 2 that I've been a user. I use it multiple times a week as I'm continuing to improve and grow my own business, and having Vela allowed me to expand beyond Etsy and create my Shopify site and my initial offerings on Faire. Justin and the team are great, and are eager to listen to requests and suggestions, too. I could not be growing at the rate I am now without Vela. A must have for small or single person businesses with multiple items and platforms.
March 23, 2026
Vela has saved us hours and hours of work - we use it to manage thousands of listings across multiple platforms. It makes bulk edits so much simpler, it is very user friendly and would highly recommend for anyone trying to manage listings across multiple platforms. They also have great customer service, resolve things quickly (Justin has been so helpful whenever we are dealing with issues that arise), they are open to feedback and are constantly adding more features that make it even better!
March 15, 2026
We use this to manage multiple online stores. Makes it easy to adjust pricing, quantities, descriptions, etc. The new AI feature comes in handy if you're looking to optimize your listings for better search results. Justin and team respond right away and have helped us tremendously. Recommended app.
March 13, 2026
Because I am technically challenged i needed help navigating my way around the app. I reached out to customer and was immediately connected to Justin who was not only extremely patient with me, he went above and beyond to help me. This app saves me so much time and I highly recommend!
March 10, 2026
THIS APP *USED* TO BE GOOD....many many many years ago.... Then the glitches started...then the duplicates started...then the DISAPPEARING OF LISTINGS. That's when I stopped using it...WEEKS of work down the drain. Contacted customer service, "YOU WILL NOT BE CHARGED AGAIN" and here I am 4 months later discovering that they have been charging my shopify account all along. 0 STARS.
Using app
Almost 6 years
Total reviews
1
Average rating
1.0
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