Queen Custom Claws review for Vela Bulk Edit, AI & more
Feb. 22, 2023
bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done
This review is completely false and misleading. To clarify, we've launched several new features recently, yet some are exclusive to Vela Plus. In order to give all users the opportunity to explore these features, we provided a FREE week of Vela Plus to ALL users currently subscribed to Vela Lite. There are no strings attached, no obligation to upgrade, and no "bait & switch." All users were simply given a free week to access ALL Plus functionality. If, after the trial week, a user does not upgrade, they will automatically revert to Lite. This was explained in detail via email and within the platform. Fortunately, the vast majority of users have welcomed the opportunity to explore new features for FREE, but we will make things even more explicit in the future.
