Wyld Mummy Prints review for Vela Bulk Edit, AI & more
May 8, 2023
Took two lots of money for my stores but I only upgraded one. Wouldn't even work the next day. Took loads of products off my etsy and shopify. Awful and rude customer service. Avoid! There is better out there
Developer Reply
Unfortunately, this review is entirely false and misleading. To clarify, the user received a free one-week trial for both shops connected to Vela. Afterward, they upgraded both shops to Vela Plus and were charged $10 each, as expected and clearly stated. They then canceled both shops, requested refunds, and yet expected to retain access. While there was no legitimate reason for a refund, we still issued a full refund for both shops. Despite this, the user chose to post a negative review.
Developer
Shopify App Store