Verisart
Verisart Shopify App | Create and sell NFTs | Add...
Rating
4.7
feedback
32
chart
#3,133
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
28%
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Less than a year
59%
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More than a year
9%
Reviews Summary
Verisart, a Shopify App for digital provenance, ownership, and certification, has received overwhelmingly positive reviews from users. The app is praised for its seamless integration with Shopify stores, outstanding customer support, innovative features like tokengating for NFTs, and the ability to provide Certificates of Authenticity for both physical and digital artworks. Users appreciate the team's dedication to improving the service, responsiveness to feedback, and the value it adds to their businesses. However, there are some concerns raised about the availability of 24/7 help desk support and occasional unresponsiveness in the Support Chat, leading to a few users feeling frustrated with the app's customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 22, 2024
Overall a good service with friendly, helpful staff. The Shopify app is straight forward and easy to use; the main improvement they could make would be if a COA could be auto transferred to customers through the Shopify app after an order is complete on occasions where the COA was not created before order completion. Having to go to the Verisart website to create and manually transfer a COA to a new owner is a bit more of a slog. The website is unfortunately not as intuitive as the app and more prone to glitches.
March 23, 2024
A perfect fit for our business. We have been using their services for over a year now. The Verisart team is innovative and very helpful. They are always finding ways to improve the service and are open to user feedback.
Thank you so much for your 5-star review and valuable insights! We're thrilled to hear you're pleased with our services. Customer feedback is incredibly important to us as it helps us continuously improve and evolve.
Feb. 6, 2024
Verisart are true pioneers in the world of digital provenance, ownership and certification, working with some of the biggest artists in the field . The token gated integration with Shopify is beautifully designed and works seamlessly, providing a great value add for my collectors. Highly recommended.
Thank you for taking the time to share your thoughts and for the 5-star review! We're so glad you're happy with our services – your feedback means a lot to us.
Jan. 30, 2024
This is an awesome company, just don't like the fact that they are not 24/7 with the help desk. They will take the time with you to make the best experience you can have and it seems they are eager to develop themselves in this arena, they offer great incites. I think for it's main purpose it is the best, but for tokengating it could use some work to get the best title in that aswell.
Thank you for your review and taking the time to share your thoughts! We greatly appreciate your kind words. Currently, our customer support team is available from 9:30am to 6pm GMT. We typically respond to all inquiries within 24 hours during weekdays and 48 hours at the weekend. We are working towards 24/7 but are not there yet! Regarding our tokengating functionality, please share any specific suggestions for improvement via [email protected]. We value your input and are always looking to improve our service!
Nov. 30, 2023
Very helpful support team during the whole process of setting up different Verisart solutions. Customer support was great! Always friendly, very competent and fast answers. I can highly recommend the Verisart app for your shopify store. I especially like the tokengate feature, which works great!
Using app
29 days
Total reviews
1
Average rating
5.0
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