Census: Customer Surveys
Onsite & Post-Purchase Surveys for Attribution, Insight & More
Rating
5.0
feedback
23
chart
#4,144
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
4%
-
Less than a month
43%
-
Less than a year
39%
-
More than a year
4%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Merchants appreciate the app's high quality, cost-effectiveness, and its ability to provide valuable customer insights through efficient surveying. Users have highlighted the intuitive interface, personalized customer service, and quick setup process. The app has been praised for its user-friendliness, ease of installation, and effectiveness in collecting feedback to improve the customer journey and site experience. Additionally, merchants have found the app to be a valuable tool for understanding customer behavior, capturing real-time feedback, and gaining insights for enhancing revenue and optimizing acquisition channels.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2025
A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.
Feb. 4, 2025
Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!
Jan. 31, 2025
I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.
Aug. 20, 2024
Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.
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