Census: Customer Surveys for Shopify

Census: Customer Surveys

Census: Rule-Based Post-Purchase & Attribution Surveys App

Developer
View on App Store

Rating

5.0

feedback

23

Reviews

chart

#3,881

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    4%
  • Less than a month
    43%
  • Less than a year
    39%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise its high-quality, cost-effective nature, ease of installation, intuitive interface, personalized customer service, and valuable data collection capabilities. The app has been described as a game-changer for businesses, providing deep customer insights, aiding in refining strategies, and improving the customer journey. Users appreciate the quick setup process, responsive support, seamless integration with Shopify, and the ability to gather real-time feedback from customers. The app's AI capabilities, automated reports, and customizable features have been highlighted as key strengths, enabling businesses to identify friction points, improve user experience, and optimize site performance.

Highlights

High-quality and cost-effective
Ease of installation and intuitive interface
Valuable data collection and deep customer insights
Responsive customer service and support
AI capabilities and automated reports

Rating Breakdown

  • 5
    100% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

Store

SIRPLUS

Using app

8 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 20, 2024

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.

Store

Chāmpo

Using app

30 days

Total reviews

5

Average rating

4.8

All reviews

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