Census: Customer Surveys for Shopify

Census: Customer Surveys

Census: Rule-Based Post-Purchase & Attribution Surveys App

Developer
View on App Store

Rating

5.0

feedback

25

Reviews

chart

#3,987

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    44%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of installation, intuitive interface, and the valuable insights it provides through customer feedback. Many users highlighted the exceptional customer service and support they received, as well as the cost-effectiveness of the app compared to other solutions. The app's ability to gather data post-purchase, identify friction points, and provide actionable insights for improving the user experience were commonly mentioned as key strengths. Users also appreciated the customization options and the seamless integration with Shopify. Overall, the app was described as a valuable tool for understanding customer behavior and enhancing the overall shopping experience on their online stores.

Highlights

Ease of installation and intuitive interface
Valuable insights through customer feedback
Exceptional customer service and support
Cost-effectiveness compared to other solutions
Actionable insights for improving user experience

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

Store

SIRPLUS

Using app

8 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 20, 2024

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.

Store

Chāmpo

Using app

30 days

Total reviews

4

Average rating

4.8

All reviews

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