Census: Customer Surveys for Shopify

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Developer
View on App Store

Rating

5.0

feedback

23

Reviews

chart

#4,393

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    4%
  • Less than a month
    43%
  • Less than a year
    39%
  • More than a year
    4%

Reviews Summary

The app has received overwhelmingly positive reviews from users who find it to be a high-quality, cost-effective solution that has significantly impacted their businesses. Users appreciate the ease of installation, intuitive interface, personalized customer service, and the valuable insights it provides into customer behavior and preferences. The app's ability to collect data efficiently, identify user segments, and offer detailed trade-type breakdowns has helped businesses refine their strategies and improve the customer journey. Users also praise the app for its quick setup, responsiveness to queries, and the actionable feedback it generates, allowing for prompt adjustments to enhance the overall user experience.

Highlights

High-quality and cost-effective solution with valuable customer insights
Ease of installation and intuitive interface
Personalized customer service and prompt support
Actionable feedback for improving customer journey
Efficient data collection and user segmentation

Rating Breakdown

  • 5
    100% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

Store

SIRPLUS

Using app

8 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 20, 2024

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.

Store

Chāmpo

Using app

30 days

Total reviews

5

Average rating

4.8

All reviews

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