VGANG for Green Suppliers for Shopify

VGANG for Green Suppliers

Trusted by vegan & planet-friendly suppliers around the world.

Developer
View on App Store

Rating

4.7

feedback

36

Reviews

chart

#8,267

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    33%
  • Less than a year
    47%
  • More than a year
    0%

Reviews Summary

The reviews for the VGANG app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the concept of the app, which focuses on connecting green manufacturers and brands with online retailers. Users find the onboarding process to be smooth and easy, with excellent customer service provided by the team, particularly mentioning Eli as being helpful and responsive. The app is praised for its user-friendly interface, quick setup, and seamless integration with Shopify. Additionally, users value the ethical values and mission of VGANG, aligning with their own sustainability goals and vegan-friendly production. On the negative side, some users have encountered issues with the app, such as difficulties in modifying products after publishing, syncing problems between Shopify and VGANG, and unresponsiveness from customer support. There are concerns about the app's usability and functionality, with some users finding it virtually unusable and experiencing frustration with the lack of clear communication and resolution of issues. Despite the positive aspects of the app, these challenges have led to dissatisfaction and requests for deactivation until improvements are made.

Highlights

Positive feedback on concept and values, smooth onboarding process, excellent customer service
User-friendly interface, quick setup, seamless integration with Shopify
Issues with modifying products, syncing problems, unresponsiveness from customer support
Concerns about usability and functionality, frustration with lack of clear communication
Requests for deactivation until improvements are made

Rating Breakdown

  • 5
    92% (33 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 16, 2023

Installed app and ran into issues instantly. Could not unpublish products after publishing. Couldn't modify Product Type after publishing, or unpublish to fix. Removing from Sales Channel in Shopify products shows they are still published in VGANG app, so there is a sync issue. Trying to access the Account tab wouldn't work. Could only modify info in Shipping tab. Tried e-mailing support about this through the app, have not received a response in several days. I would like my account/products deactivated from VGANG until the services are more clear, the app works better, and customer service is more responsive. From the reviews, I had high hopes for this but after trying to, the app is virtually unusable.

Using app

--

Total reviews

7

Average rating

3.9

5 / 5 Share

Nov. 6, 2023

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

the Vgang app is a great Dropshipping app to help us find more retailers aligned on vegan, sustainable, eco friendly products. It has helped us find lots more buyers to sell our products in. The team is very helpful and available for all kidns of troubleshotting problems. setting up was no issue in both our shopify stores

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 6, 2023

I am new to this partnership with a great brand, I had a video call to help get all set up and everything aligned and ready. The process has been great so far and the service provided to help get this off the ground is exceptional. Let's start to see great results. Thank you guys for your help and assistance.

Using app

27 minutes

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 31, 2023

Eli at Vgang was so helpful and assisted with the set up. It was very easy to do. Eli said her team would assist with the categorising and shipping rates etc to save us time. We have just set up and we look forward to seeing how it converts to sales.

Using app

About 7 hours

Total reviews

3

Average rating

4.7

All reviews

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