Rating

3.7

feedback

23

Reviews

chart

#673

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    4%
  • Less than a month
    13%
  • Less than a year
    70%
  • More than a year
    0%

Reviews Summary

The reviews for the Videeo Shopify app are mostly positive, with users praising its ease of use, customer service, and features like live streaming and pop clips. Customers appreciate the smooth onboarding process and the ability to connect to social channels easily. However, some users have mentioned issues with customer support, such as lack of responsiveness and difficulty reaching sales representatives. There are also suggestions for improvements, like adding the option to hide inventory remaining in the video carousel and providing better reporting for live sales.

Highlights

Ease of use and user-friendly features
Customer service and onboarding process
Issues with customer support and responsiveness
Suggestions for improvements like better reporting and additional features
Positive feedback on live streaming and pop clips

Rating Breakdown

  • 5
    74% (17 ratings)
  • 4
    13% (3 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 29, 2026

no customer support

Using app

--

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 30, 2024

I like the mini player feature in the product pages. 1 star less for - 1. In the video carousel, there is no option to hide inventory remaining. 2. No option to change placement of mini-player in product page

Using app

About 1 month

Total reviews

8

Average rating

3.5

5 / 5 Share

Aug. 29, 2024

I made the switch to Videeo in February and it was so easy to do. Team helped me migrate my current app over to Videeo. No more manually maintaining both my website and my app. With Videeo you publish to app just like any other sales channel. Live screen is easy to use and love have a “shop live” tab on my website.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Easy to use, great customer service and I love all the little updates that are happing to make the app even more advanced. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

This app does what i need it to do! I can send notifications, add pop clip videos to my website, show the live sales on the website and on the app. My customers have had an easy transition from CS to this! I can't wait to see the other features that will be coming.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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