Rating

2.9

feedback

24

Reviews

chart

#6,427

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    12%
  • Less than a year
    71%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed. While some users praise the ease of use, customer service, and features like live streaming and onboarding process, others express frustration with the lack of customer support and difficulties in canceling the subscription. Positive themes include the app being user-friendly, helpful customer service, smooth onboarding process, and the convenience of live streaming features. On the other hand, negative themes include poor customer support, challenges in canceling subscriptions, and some missing features like the ability to hide inventory remaining and change the placement of the mini-player on product pages.

Highlights

Mixed reviews with praise for ease of use and customer service
Challenges with customer support and subscription cancellation
Convenience of live streaming features
Smooth onboarding process
Missing features and difficulties in customization

Rating Breakdown

  • 5
    71% (17 ratings)
  • 4
    12% (3 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (3 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 17, 2026

Absolutely zero support! I have been trying to cancel all day and I can't! No one will respond to me. This App is not user friendly at all, or maybe they are just trying to make sure they continue taking my money every month.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 29, 2026

no customer support

Using app

About 1 year

Total reviews

3

Average rating

3.7

4 / 5 Share

Nov. 30, 2024

I like the mini player feature in the product pages. 1 star less for - 1. In the video carousel, there is no option to hide inventory remaining. 2. No option to change placement of mini-player in product page

Using app

About 1 month

Total reviews

8

Average rating

3.5

5 / 5 Share

Aug. 29, 2024

I made the switch to Videeo in February and it was so easy to do. Team helped me migrate my current app over to Videeo. No more manually maintaining both my website and my app. With Videeo you publish to app just like any other sales channel. Live screen is easy to use and love have a “shop live” tab on my website.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Easy to use, great customer service and I love all the little updates that are happing to make the app even more advanced. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

5.0

All reviews

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