The Spaniard Lobster review for Video Ad Machine
March 29, 2020
Here's an update on my initial review, I was able to test this app after some assistance from its devs. While it might still need a few adjustments, the whole concept looks very promising. My personal experience is a good example of how effective customer support might be to overcome a first bad impression. Kudos to Tamas, who contact me promptly after my first review. I'll be more than happy to collaborate closely with his team to make this app reach its full potential.
Thanks for trying our app. We’re really sorry for the inconvenience and that you had a bad experience with loading times. We assume that this might have been a temporary issue and of course, we would like to help you to get it resolved. All our customers are using Video Ad Machine without these problems and we’re sure that we’ll be figuring out what the problem is at your end. We just contacted you via email with details on how we can fix it for you.
