
Video FAQ
Video FAQ - Answer Customers FAQs on Video
Rating
5.0
feedback
4
chart
#15,966
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its impact on conversions, ease of use, and helpful features like auto-subtitles and analytics. Customers appreciate the format and customization options that align with their brand. The support team is also highlighted for their assistance and responsiveness. However, some users mentioned that they ultimately decided to go a different direction due to the nature of their work, despite acknowledging the app's effectiveness in simplifying processes and answering common questions.
Highlights
Rating Breakdown
All reviews
March 21, 2023
This is a great app! It has definitely upped our conversions since installing and I think our customers are enjoying the format. Highly recommend!
March 17, 2023
Even better than I thought it would be. The prompting and auto-subtitles made it very easy to record my videos (and I'm not one to easily record videos!). Then, the analytics made me see exactly who watched them and the impact it had on my store. Can't give it enough praise, thank you.
Thank you for your kind words! We indeed pride ourselves on making it as easy as possible to record videos
Feb. 2, 2023
Great support team and staff. We went through the process of adding our FAQ, however due to our field of work, we ultimately decided to go a different direction. The software works well.
Thank you for your time with us. Glad you had a good time with it!
Dec. 7, 2022
This made answering my most common questions very easy. The whole process was straight forward, and adding it to my site was simple (and very customizable to fit my brand). I also love the auto captioning (that is editable).
Thank you so much for your complete review! Auto captioning being editable is a must cause there's always something here and there to edit!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more