Video FAQ for Shopify

Video FAQ

Video FAQ - Answer Customers FAQs on Video

Developer
View on App Store

Rating

5.0

feedback

4

Reviews

chart

#6,310

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive. Users have reported that the app has significantly increased their conversions and improved their customers' experience. They highly recommend it. The app's prompting and auto-subtitles feature make it easy to record videos, even for those who are not comfortable with video recording. The analytics provided by the app help users track the impact of their videos on their store. The support team is also praised for their helpfulness. However, one user mentioned that they ultimately decided to go in a different direction for their FAQ, but still found the software to work well. Overall, users find the app straightforward to use and appreciate its customization options, such as auto captioning that can be edited to fit their brand.

Highlights

Increased conversions
Improved customer experience
Easy video recording
Helpful support team
Customization options

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2023

This is a great app! It has definitely upped our conversions since installing and I think our customers are enjoying the format. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Even better than I thought it would be. The prompting and auto-subtitles made it very easy to record my videos (and I'm not one to easily record videos!). Then, the analytics made me see exactly who watched them and the impact it had on my store. Can't give it enough praise, thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We indeed pride ourselves on making it as easy as possible to record videos

5 / 5 Share

Feb. 2, 2023

Great support team and staff. We went through the process of adding our FAQ, however due to our field of work, we ultimately decided to go a different direction. The software works well.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time with us. Glad you had a good time with it!

5 / 5 Share

Dec. 7, 2022

This made answering my most common questions very easy. The whole process was straight forward, and adding it to my site was simple (and very customizable to fit my brand). I also love the auto captioning (that is editable).

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your complete review! Auto captioning being editable is a must cause there's always something here and there to edit!

All reviews

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