Video Loop Hero
Add seamless, autoplaying video blocks to your shop.
Rating
4.4
feedback
6
chart
#5,310
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the helpful and responsive customer support provided by the app developers. Users appreciate the app's functionality and ease of use, with many mentioning that it works well and delivers on its promises. However, there are some concerns raised about customization difficulties and lack of support responsiveness in certain cases, such as not receiving a reply for issues like videos not playing on specific devices.
Highlights
Review RSS Feed
All reviews
Jan. 8, 2025
This app works, just requires some figuring out and maybe a message or two with support, but they are very helpful and responsive. I will likely stick with it, and I really appreciate the customer support you can reach by emailing them directly. They certainly went above and beyond for the issues I ran into. Only difficulties I've experienced are in some customization and ease of use.
July 16, 2022
It did not play on Iphone, I don't know if it's because the video was too large or something. But support never replied.
Thank you for reaching out. Our reply may have gone to your spam folder so please check there and do let us know if that’s the case! You can also try emailing [email protected] directly and our reply will less likely go to spam. UPDATE: You can find an FAQ section on our support page with an answer to this question and others.
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