Video Loop Hero
The reviews for this Shopify app are mostly positive, highlighting its functionality and ease of use. Users appreciate the customer support provided by the app developers, mentioning that they are helpful and responsive. The app is described as working well, delivering on its promises flawlessly, and being highly customizable. However, there are some concerns raised about difficulties in customization and ease of use, as well as issues with video playback on certain devices like iPhones where support did not respond.
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This app works, just requires some figuring out and maybe a message or two with support, but they are very helpful and responsive. I will likely stick with it, and I really appreciate the customer support you can reach by emailing them directly. They certainly went above and beyond for the issues I ran into. Only difficulties I've experienced are in some customization and ease of use.
This fantastic app delivers on its promises flawlessly!
It did not play on Iphone, I don't know if it's because the video was too large or something. But support never replied.
Thank you for reaching out. Our reply may have gone to your spam folder so please check there and do let us know if that’s the case! You can also try emailing [email protected] directly and our reply will less likely go to spam. UPDATE: You can find an FAQ section on our support page with an answer to this question and others.
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