Video Loop Hero
The reviews for this Shopify App are mostly positive, with users praising its functionality, customer support, ease of use, and effectiveness. Many users mentioned that the app works well, delivers on its promises flawlessly, and is highly customizable. The customer support was highlighted as fast, helpful, and responsive, with some users mentioning that the support team went above and beyond to assist them. However, there were a couple of negative points mentioned, such as difficulties in customization, ease of use, and lack of response from support in one case where the app didn't work on an iPhone.
It does what it says it does, elegantly and cheaply. Support was fast and easy and they even helped me fix a problem that had nothing to do with their app!
This app works, just requires some figuring out and maybe a message or two with support, but they are very helpful and responsive. I will likely stick with it, and I really appreciate the customer support you can reach by emailing them directly. They certainly went above and beyond for the issues I ran into. Only difficulties I've experienced are in some customization and ease of use.
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