Widgetic (Video Player) for Shopify

Widgetic (Video Player)

Use video to showcase your product's features.
Developer
Widgetic
View on App Store
Widgetic (Video Player)
Rating
3.0
Feedback
2
Reviews
Chart
#6,011
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are mixed, with one user giving very high praise and another reporting a serious issue. On the positive side, the app is described as fantastic, easy to set up, simple to implement, and working perfectly, with the reviewer especially appreciating the video player functionality. This suggests the app can deliver a smooth experience for merchants who get it running properly. On the negative side, one reviewer encountered an error when trying to access the dashboard and was unable to get a response from support, which is a significant concern. Although the videos already loaded to the store did not disappear, the lack of confirmation or follow-up from support created frustration and suggests potential reliability or customer service issues. Overall, the app appears strong in usability and core functionality, but support responsiveness and dashboard stability may need improvement.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 50%
Less than a month 0%
Less than a year 50%
More than a year 0%
All reviews
5 / 5 Share
Jan. 31, 2024

Fantastic app. Deserves definitely more than the current 3,8 rating. 5 stars from my point of view. Works perfectly and the setting up process and implementation was very easy. Thank you guys for this nice video player.

Store Using app Total reviews Average rating
Rattenscharf About 4 hours 1 5.0
1 / 5 Share
Oct. 22, 2020

Receiving an error message when trying to access the app's dashboard. None of the videos previously loaded to my store have disappeared.Have contacted the support team did not receive a confirmation email of message sent nor a reply from them regarding my inquiry

Store Using app Total reviews Average rating
Mutual Gains About 1 year 3 3.7
Developer Reply

Just a quick note to let you know the issue has been addressed.

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