Rating

4.8

feedback

347

Reviews

chart

#52

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    4%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    14%

Reviews Summary

The reviews for the Proof Bear Sales Popup app are mixed, with both positive and negative feedback. Positive reviews highlight the app's ease of use, effectiveness in increasing sales, and helpful customer support. Users appreciate the customization options and the professional look of the popups. However, negative reviews mention issues with stability, compatibility with certain features like draft orders, and error messages in the browser console. Some users also expressed frustration with the lack of guidance on resolving technical issues.

Highlights

Ease of use and effectiveness in increasing sales
Customer support and customization options
Stability and compatibility issues
Lack of guidance on technical issues

Rating Breakdown

  • 5
    96% (332 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2024

V GOOD

Store

My Store

Using app

--

5 / 5 Share

Dec. 6, 2024

i think is usefull for me

Using app

1 day

Total reviews

2

Average rating

4.0

1 / 5 Share

Nov. 25, 2024

The app is not stable, unfortunately. It's great that it is free. I kept the browser and after 8-10 popups it stopped showing it with a console message I sent to live support. The live support keeps saying that it is working on their side. It doesn't help me if it is working on your side. There is a console message and it says "No orders to render". I am totally ready to update my review but your support should learn how to handle such situations.

Using app

2 days

Total reviews

15

Average rating

3.3

Developer Reply

Hi there, We are sorry to hear about your experience with Proof Bear. Our live chat support informed you that the issue will be investigated but you uninstalled the app before we can proceed. We sent you an email asking for you to reinstall the app so we can continue with the investigation but you did not reply to the email. Please let us know if you need any help - our team is at your service.

1 / 5 Share

Nov. 22, 2024

It worked at first, then afterwards it did not and when I checked the browser console it shows error: Failed to load resource: https://****.com/cdn/shopifycloud/consent-tracking-api/v0.1/consent-tracking-api.js net::ERR_BLOCKED_BY_CLIENT

Using app

21 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! We just saw your review for our app Sales Pop. The issue you mentioned (Failed to load resource: https://****.com/cdn/shopifycloud/consent-tracking-api/v0.1/consent-tracking-api.js net::ERR_BLOCKED_BY_CLIENT") has no connection to our app. Please do the following to enable our app in your store: Open your Themes tab > click customize > app embeds > enable the sales pop app. I sent a collaboration request from our end, in case you need any help to enable it in your theme. Let us know if you need any help.

5 / 5 Share

Nov. 20, 2024

THANKS

Using app

23 days

Total reviews

1

Average rating

5.0

All reviews

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