Sticks & Doodles review for Proof Bear ‑ Sales Popup
Oct. 4, 2024
I love the way this looks & how simple it is to use, but it's not compatible with draft orders which was not promoted. I changed the text to "Someone from {{city}} ordered" & "Someone from {{country}} ordered" & the formatting worked great for everything... but drafts. With drafts it continued to show publicly "{{customer.first_name}} purchased I talked to support and their recommendations were to: 1 - Delete the orders from Admin 2 - They would tell their team but no timeframe 3 - Use a different app. Support was friendly, but for anyone who uses draft orders & doesn't want customer's names showing I would avoid.
Thank you for informing us about the drafts orders, unfortunately we have no ability to show it differently, it will show the real information from your store admin - Shopify blocking all fake information. The only way to not show it at the moment as we mentioned would be to delete the orders from the admin store side. Please let us know if you need any help from our team - we are at your service
