Korendy TR review for Proof Bear ‑ Sales Popup
Nov. 8, 2020
Updated review: The support team has fixed the buy now. Thanks a lot guys. Everything works perfectly. Now it really deserves 5 star :) Previous review: In overall the app works well, however, there is a very critical bug and error. The app shows empty products like from unpublished / removed products (like that maybe screenshot link may not be shown here: https://cln.sh/L2vdl5 ). I guess it gets the unpublished products from old orders. I told the developer 2 days ago, they said it is on the to do list, but this is essential bug to fix as soon as possible, that's why I gave 3 star.
Hi there, our tech team is still working on the issue you reported. It's a local edge case that happens in a very specific scenario. The app powers over 5K stores and this is the first time we encountered this exact scenario. Unfortunately, what might seem like a simple issue on your end is not a simple issue on the technical level. We are doing our best efforts to integrate the app with your store product catalog as soon as possible. Our technical team will send over a progress report through email within 24h. 78 five star reviews reflect the level of quality and service we offer. I'm confident we can make your experience a 5 star one as well. Thank you for your patience and understanding. *** Update: The issue was identified and fixed.
