Rating

5.0

feedback

25

Reviews

chart

#13,280

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    52%
  • Less than a year
    48%
  • More than a year
    0%

Reviews Summary

VideoGreet is highly praised by ecommerce merchants for its ease of use, customization options, and excellent customer support. Users appreciate the personal touch it adds to their online stores, especially for gift businesses. The app is described as a great addition that differentiates stores and enhances the customer experience. Positive feedback includes the straightforward setup process, responsive support from the team, and the ability to customize branding and features to suit individual store needs. Customers also value the unique functionality of adding personalized video messages to orders, which has been well-received by shoppers.

Highlights

Ease of use and customization options
Excellent customer support
Personalization and differentiation
Unique functionality for adding video messages
Positive impact on customer experience

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (25)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2025

VideoGreet is a great addition for our offering and website as we are a gift company. We had so many last minute requests for the VideoGreet team right before we launched and they stepped up and made it happen and we really appreciated that! The tool is super cool. And we have had a lot of good feedback on it from our customers - they love the personal video message option! A real differentiator for us!

Store

KULA

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Easy to install and customize the branding, support is fantastic, very simple and effective app. Highly recommend this app.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

A really great up that's a little different to usual gift message. We had lots of issues with set (due to our fulfilment provider, not because of the app!) and the customer support was absolutely incredible. I was on calls with the team and they helped every step of the way to make sure the app worked for us was tailored to suit our needs. Highly reccomend using. Very reasonable pricing too and there are personal plans to suit your store. Thanks to all the Vidday team!

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 25, 2022

The app is very easy to use and the setup is straightforward. It doesn't impact the checkout process as the video is recorded after the transaction. It was also simple to display app on specific products and collections. I contacted Denis to help set up the app to print with the Order Printer app, which was done very quickly. But the set up guide explains everything you need to know. Our customers are loving the new feature and the marketing materials that were supplied have saved me lots of time.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

We're always looking for new streams of revenue so when I came across this app we were super excited to install it. Denis has been fantastic throughout the process helping us every step along the way and with the festive season fast approaching we are looking forward to seeing the results. As a gifting business its a no brainer!

Store

LOVELOX

Using app

6 days

Total reviews

5

Average rating

5.0

All reviews

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