Vify: Professional Gift Cards for Shopify

Vify: Professional Gift Cards

Customize a digital gift card, send directly to the recipients

Developer

Rating

4.8

feedback

115

Reviews

chart

#818

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    36%
  • Less than a month
    24%
  • Less than a year
    23%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpfulness, and patience of the support staff, especially individuals like Pete, Jack, Tracy, Liam, and Ethan. The app is praised for its ease of use, customization options, and features like bulk gift card creation. However, there are a few negative reviews mentioning issues with the app's functionality, such as difficulties in generating codes after subscription payment and occasional technical problems that remain unresolved.

Highlights

Excellent customer service and support
Ease of use and customization options
Issues with app functionality and technical problems
Positive feedback on specific support team members like Pete, Jack, Tracy, Liam, and Ethan
Praise for features like bulk gift card creation

Rating Breakdown

  • 5
    90% (104 ratings)
  • 4
    5% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 95% (108)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Great app, fantastic service received by Liam when I had a few issues which needed fixing.

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Fantastic customer support! The gift card widget looks GREAT on my website and the support team were quick in resolving customisations that I needed. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 29, 2025

Awful. A total 'Bait and Switch' scheme. My trial period enabled me to generate as many discounts as I wanted, hassle free. The day that I paid for a subscription, they required that you go through an unorganized and overcomplicated process to generate codes. Customer support is all over the place. There are better options, please explore further.

Using app

About 1 month

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 24, 2025

Very kind and helpful. I have some issues with the gift card listing and how it is showing up on our product page but they always fix it quickly.

Store

BURLEBO

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 17, 2025

Pete was very helpful with my questions and provided extra tips for using this app. He knew exactly what I needed to do for each of my questions. Thank you very much, you are the best.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

All reviews

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