All reviews

Rating Breakdown

  • 5
    90% (104 ratings)
  • 4
    5% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 95% (108)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Great app, fantastic service received by Liam when I had a few issues which needed fixing.

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Fantastic customer support! The gift card widget looks GREAT on my website and the support team were quick in resolving customisations that I needed. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 29, 2025

Awful. A total 'Bait and Switch' scheme. My trial period enabled me to generate as many discounts as I wanted, hassle free. The day that I paid for a subscription, they required that you go through an unorganized and overcomplicated process to generate codes. Customer support is all over the place. There are better options, please explore further.

Using app

About 1 month

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 24, 2025

Very kind and helpful. I have some issues with the gift card listing and how it is showing up on our product page but they always fix it quickly.

Store

BURLEBO

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 17, 2025

Pete was very helpful with my questions and provided extra tips for using this app. He knew exactly what I needed to do for each of my questions. Thank you very much, you are the best.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The customer service is incredible! I just downloaded the free plan, and they spent close to an hour going back and forth with me about how to get this installed. They helped me troubleshoot. The help was live from the moment I contacted them. Highly, highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Liam was great suppport

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Thank You for Your Great Service Dear Vify Team, I just wanted to take a moment to thank you for making gift cards so simple to manage. Your customization options helped me create perfect cards for our team, and the bulk sending feature saved me hours of work. The automatic balance notifications have been especially helpful for our clients. A special thanks to Tracy from your support team - her quick responses and helpful solutions made all the difference when I had questions. We truly appreciate your reliable service and attention to detail.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

I installed this app to produce gift cards in bulk, and Jack from the support team was incredibly fast and friendly — really appreciated his help. Some apps charge an extra fee per gift card, but this one doesn’t, which is a big plus. I’ll definitely keep using it!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Pete was very helpful with my questions and responsive. He knew exactly what I needed to do for each of my questions. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Thank you to Jack for the support (:

Using app

28 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 20, 2025

Using app

31 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Great customer service, but be aware that hours may not align with your current work schedule. We have used the bulk service a handful of times to process over 5,000 cards and custom emails and it has been a fairly seamless process.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Had great support from the Online helpdesk while learning the process from Vify and its seemless link with Shopify. Great job Jack, and thanks again.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Great customer service from Pete

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

I needed the feature to add recipients email and message to my gist card product. With this app now it's possible, yay! Jack was very helpful on the live chat setting up the gift card in our store. Thank you Jack!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Liam and Jack were both very friendly and patient. They answered all my questions promptly and thoroughly.

Using app

About 20 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 19, 2025

Tracy was really helpful with setting up the app & helping us customise the app to fit with our site.

Using app

19 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2025

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2025

I really like the Vify Gift Card app – it's super easy to use and does exactly what I need. The best part, though, is the support. Pete is always around to help out, and he's not just helpful, he's also really kind and funny. It makes the whole experience way better. Definitely recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0