All reviews

Rating Breakdown

  • 5
    92% (115 ratings)
  • 4
    5% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 90% (113)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2024

Jack was incredibly helpful, his response time was very impressive. He was able to quickly and professionally solve the issue at hand while also explaining the processes in a comprehensible manner. Thank you again to Jack and the ViFy Team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

I love how helpful the Vify team is, especially Pete, who helped greatly today after I was so stuck at a point. He not only helped with the issue, but also provided additional information and widened my perspective. I love Vify and strongly recommend it!

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great support, one top to solve the issues.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 6, 2024

Very helpful. Responded to all my difficult questions. Would highly recommend their services. Pete is a gifted source!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

The set-up was soooo easy! I had a quick question on layout and the team was able to help fix it in a matter of minutes! Would absolutely recommed (:

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

This app is great and the customer support from Ethan was fantastic! So helpful in answering all of our questions to set up and get going. Bravo on a great team!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Great app, lovely presentation on the site and a lot more customisable than the shopify default. Great support too, super fast and efficient. Thanks to Tracy

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

I had some issues and I did not understand some Shopify limits. Vify has fabulous customer support- always responds right away and helps me out. It's a great team and a big plus, a team with a sense of humor. Love this app!

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 25, 2024

Jack was attentive and helped me add the right CSS code to adjust the background color of the check gift balance page! Great customer service, very functional app.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

We had tried numerous gift card apps before trying Vify. The app does everything we needed, was easy to setup and support is very quick and efficient. Love Vify!!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

This app has been exactly what I was looking for. It was a rocky start because my theme was causing problems but the team (Jack + Pete) were amazing and wen't as far as fixing the code on my theme to enable this app to work... and they did it really fast! I was under a strict deadline and they got it working perfectly! Customer for life here :)

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

This app has worked great for us for a quirky use case. We hand out corporate gift cards to our employees as they earn company "dollars" towards merchandise and apparel. Vify gives us the ability to keep track of used and unused amounts of these company dollars as we reload their gift cards 2x a year. This time we had a few issues due to some changes in how we wanted to do things the the Vify Customer support was awesome. Ethan was there for me every step of the way to make sure it was working exactly how I needed it to. Thanks Ehtan!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Pete has been an amazing help, great app, great people above and beyond

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great app and very repsonsive support team.

Store

LUCID

Using app

23 days

Total reviews

18

Average rating

4.8

5 / 5 Share

Sept. 26, 2024

We've been using this for a long time now and we love everything about it! We love being able to customize everything to fit with our brand. And the customer service... they are fantastic. They respond right away and are always nice and super helpful! They are truly a pleasure to work with.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

The Vify team has been excellent to work with. Their customer service is great, including their response time for inquiries. We are successfully up-and-running using their app, and sales are rolling in.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2024

It has been easy to set up and had a query today which was answered quickly and helped me step by step even though I was not sure about what I had to do. Would highly recommend.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2024

Mega schneller Support! Sehr professionelles Team! Immer gerne zu empfehlen!

Store

Brötli

Using app

About 8 hours

Total reviews

5

Average rating

5.0