Rating

4.9

feedback

1,028

Reviews

chart

#102

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    18%
  • Less than a month
    18%
  • Less than a year
    35%
  • More than a year
    12%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the ease of use, automation features, and excellent customer support provided by team members like Pete, Jack, Liam, Tracy, and Jolie. Users appreciate the app's ability to send automated emails, create invoices, and customize templates. The support team is highlighted for being responsive, helpful, and proactive in assisting with setup and troubleshooting. However, there are a few mentions of limitations in customization options on the free plan and specific requirements that may require customized solutions.

Highlights

Positive reviews highlight the app's ease of use, automation features, and excellent customer support provided by team members like Pete, Jack, Liam, Tracy, and Jolie.
Users appreciate the app's ability to send automated emails, create invoices, and customize templates.
The support team is praised for being responsive, helpful, and proactive in assisting with setup and troubleshooting.
Some users mention limitations in customization options on the free plan and specific requirements that may require customized solutions.

Rating Breakdown

  • 5
    97% (994 ratings)
  • 4
    1% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 94% (965)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

VERY GOOD SERVICE! Thanks TRACY!

Store

Velouno

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Super application, la messagerie fonctionne super bien et l'équipe est réactive lorsque que nous avons une questions ou un problème.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Really really useful app. Customer service brilliant and help with set up and some questions I had. Nice and easy to personalise the invoice too

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

A really good attention to the client, quick and well explained responses.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Pete helped me enable the feature and provided instruction to add a link to the order status page, which makes it even more user frendly. Highly recommended!

Using app

4 days

Total reviews

5

Average rating

5.0

All reviews

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