Rating

4.9

feedback

1,037

Reviews

chart

#118

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    18%
  • Less than a month
    18%
  • Less than a year
    35%
  • More than a year
    12%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the ease of use, automation features, and excellent customer support provided by team members like Pete, Jack, Liam, Tracy, and Jolie. Users appreciate the app's ability to send automated emails, create invoices, and customize templates. The support team is highlighted for being responsive, helpful, and proactive in assisting with setup and troubleshooting. However, there are a few mentions of limitations in customization options on the free plan and specific requirements that may require customized solutions.

Highlights

Positive reviews highlight the app's ease of use, automation features, and excellent customer support provided by team members like Pete, Jack, Liam, Tracy, and Jolie.
Users appreciate the app's ability to send automated emails, create invoices, and customize templates.
The support team is praised for being responsive, helpful, and proactive in assisting with setup and troubleshooting.
Some users mention limitations in customization options on the free plan and specific requirements that may require customized solutions.

Rating Breakdown

  • 5
    97% (1,004 ratings)
  • 4
    1% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 94% (974)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

parfait !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Tracy has been very helpful and very fast to answer

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Jack from Vify Order Printer was outstanding. He responded incredibly fast to my live chat, even though it was 10:30 PM my time, which I really appreciated. He was easy to work with, clearly understood my issue, and didn’t waste any time troubleshooting. He quickly figured out the solution and got everything working smoothly—excellent support all around.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Easy install. Packed with options. Great chat support!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Jack Help me a lot!! He is very very kind and patient. I'm truly grateful to everyone at Vify for writing new templates for several of my shops for free.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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