Vigilance ‑ Block Coupon Leaks
The reviews are sharply split between frustrated users and highly satisfied users. On the positive side, several merchants say the app is effective at blocking leaked coupon codes, preventing unauthorized discount use, and improving discount attribution. These reviewers describe it as easy to set up, valuable for affiliate or influencer programs, and capable of saving significant money quickly, with one saying it paid for itself on the first day. On the negative side, multiple reviewers report serious reliability and support problems. They mention that the app stopped working, the dashboard view failed to load properly, and the app appeared to claim it was blocking codes even when employees could still redeem them. Another major complaint is poor customer support, with users saying they never received responses. There is also a billing concern, with one reviewer reporting being charged twice after the trial ended. Overall, the app seems very useful when it works, but some users experienced major functionality and support issues.
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I couldn't recommend this app for many reason. We have been having issues with it ever since we downloaded it, we have reached out the support team many times and we don't ever hear back. As well as the dashboard view for the app doesn't work and all we can see is the settings page. Before when we could see the dashboard view it was saying it was blocking codes but even our employees could still redeem the codes. So it clearly doesn't work.
Support never answered, the app just stopped working after the trial ended and it was charged twice.
Hi there AlphaLion. I do see we've sent you a refund for the full amount. Any chance you'd be willing to reconsider this 1 star review? we're reviving this application for the 2025 shopify checkout. happy to give you service for free in return.
Vigilance has been a fantastic way for us to control affiliate coupon code leaks, automated discounting apps, etc. It's allowed us to be far more accurate in our discounting attribution than we were prior to using the app!
We have over 4k active coupon codes between brand ambassadors, promos, etc. I could see that some of these codes were getting leaked onto deal and coupon sites and it was costing us 5 figures in profit per month. Since installing Vigilance, we've saved thousands and thousands of dollars from leaked codes being blocked. It was super easy to set up and the app paid for itself literally in the first day. If you have any affiliate or influencer programs set up, you absolutely NEED to use this app.
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