A to Z Gadgets UK review for Vimeo Create ‑ Video Maker
Jan. 12, 2020
We embedded the video once, it landed where it please, the 2nd time we embedded a video, it landed adjacent to the first one. Not sure where the videos have to be on Shopify, but I guess in the photo gallery as a video or at least at the forefront or footer of the product description, please have a look into this problem. We sent a screenshot to their team to look into.
Hi there, thank you for reaching out. Videofy currently supports the auto-embed feature in several Shopify store-themes. Per your description, it seems that it didn't work on your store's theme. Luckily, and as a workaround, you can embed the video manually. Feel free to reach out at Settings > Contact Support (or follow up if you have an existing ticket) and we'll be happy to elaborate and further assist!
