JBGREENOCEAN Clothing Store review for Vimeo Create ‑ Video Maker
May 28, 2021
Great app. I have use this app in the past to create videos without a problem, however just a few days ago i wanted to create a video for my product page. Video was created without an issue but did not work in my product page. Contacted Yelena she was nice and patient however at the end it didn't work. Video was not working in my product page. she said i needed to contact a web developer....?
Hi and thank you for your feedback. Further to our ticket correspondence - Vimeo Create for Shopify allows you to quickly create videos for your Shopify store and products. The output is a video file that can be added as media to your product page, or an embed code, which can be pasted into the HTML of your website. As for the latter - making adjustments to your website code (including changing the code in order to position the video in a different spot) is outside of our support scope and requires developers knowledge. You can try placing it in different parts of the code to see how it works for you, yet we highly recommend that you contact and consult with a developer to make sure the process is performed properly.
