All reviews

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    25% (1 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
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2 / 5 Share

Oct. 29, 2025

This app was difficult to manage. I attempted several times to chat with support but it was clear that it was an AI. I did receive an email after I failed to go live asking if I wanted some additional support. I agreed and set up a time to zoom, however the zoom call was not successful. Unfortunately I have not been able to successfully use this app like I had hoped to do. I will be uninstalling the app.

Using app

--

Total reviews

7

Average rating

3.6

5 / 5 Share

Oct. 1, 2025

Super easy to set up and use — highly recommend! Loving go live and video commerce!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Great support team. We had engaging video content driving sales. Go live is brilliant!

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 11, 2025

This sounded perfect for our business/site but they said I needed to install a code & someone could help me via phone but I have been asking for that help for 2 days now, whether directions by email or phone because I needed to get it done & try it out asap but no reply at all..I cannot work with companies who have poor communication or customer service technical help-I think they may be in another country but unsure-I have asked that also but no response. I am uninstalling at this point.. it is disappointing, as it sounded good but if people can't even get help in the first stage of install-- that to me is a warning.

Using app

2 days

Total reviews

2

Average rating

1.0