Viral Loops Referral Marketing
Reward customers to refer a friend with no code.
Rating
1.5
feedback
4
chart
#16,501
All reviews
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April 6, 2026
Don't waste your time. I set up Viral Loops for a Shopify pre-launch referral campaign and the core feature — sending referral emails — simply never worked. Raised a support ticket, waited days for replies, and the issue was never fixed. Nobody could explain how discount codes are generated or synced with Shopify. It feels like there's no dev team behind this product and barely any active users. Also worth noting: take the 5-star reviews here with a big grain of salt. One of them (Mastic Spa) left a glowing review after "about one hour with the app" claiming thousands of subscribers and sales. That's not a real review — that's marketing. The other 5-star review is from 2018. The only other honest review here is the 1-star from Common Goods saying the same thing I experienced: this app does not work. Save yourself the headache and look elsewhere.
June 10, 2025
This app does not work
We are sorry for that experience the app is undergoing updates to delivery the most to the clients, please feel free to reach out to us!
May 6, 2019
I ran my first campaign with Viral Loops and gathered 4,000 Messenger subscribers, 1,050 Instagram followers and a few thousand in sales! I used their Messenger giveaway campaign template. I'm also launching an Ambassador program in the next few weeks with them. Loved their support and marketing advice on how to make my campaign successful. The only thing I missed was integration with Klaviyo, but they told me that it's on the way for the next month or so.
Thank you so much for the review. We're looking forward to helping you build your new Ambassador campaign and provide our expertise in making it successful. As for Klaviyo integration, this what our engineers are already working on.
Dec. 13, 2018
Wow this app actually works! Unlike the other apps of this kind this is very easy to use. I just followed the guide and everything else is automatic. It creates unique coupons and links for every single user without bugs. I have it 2 days and my sales increased 15%. Thanks i hope it will continue to work this way
Thank you so much for the review! Please contact us via Intercom chat to further discuss changes that could be applied to your campaign and improve its performance more.