TiazTrove review for ViralSweep Giveaways Contests
June 10, 2025
I have given too much. Guys don't fall for this app. Neither their customer support have any idea about the product and nor the app. Sometimes it works, and next time it stops working. And every time you reach to customer support they send you screenshot of their manuals as if we entrepreneurs are illiterate. I have taken Business plan and my god, last 1 week has been a hell for me. I have to explain customer support team like babies holding their hands and every time you reach out, they come with excuse of "We will get back to you tomorrow" and I have to follow up with them to know the update. Simple words "Disgusting." Reach out to me at [email protected] if any one needs proof of the chats how beautiful the support team is.
Hi there, I’m sorry to hear about your experience with the ViralSweep app and that you felt as though you did not receive a sufficient level of support from us. We take your feedback seriously and are continuously working to improve our service. I’ve reviewed your chat with our customer support team, and it appears the issue was escalated to our developers promptly. However, by the time they were able to investigate, the giveaway had already been deleted on your end, which unfortunately limited our ability to assist further. We completely understand your frustration and want to assure you that your concerns were taken seriously. The issue you encountered is something we can resolve, though it will require some development time. That said, we remain committed to providing the support you deserve and would be happy to assist if you decide to give ViralSweep another try. Please don’t hesitate to reach out — we’d love the opportunity to make things right.
