Virtue ‑ Charity Donations
Virtue - Shopify Charity Donations App - UK/Global Causes
Rating
4.7
feedback
70
chart
#1,427
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
-
Less than a month
27%
-
Less than a year
57%
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More than a year
7%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its ease of integration, customization options, and customer service. Users appreciate the ability to donate to different charities easily and engage customers in checkout donations. The support team is highlighted for being responsive, helpful, and proactive in addressing any issues or requests. However, there are a few negative comments regarding the outdated admin panel, lack of customization options for widgets, and occasional technical glitches like the 'learn more' option not working. Some users also expressed concerns about being charged after uninstalling the app, which led to frustration and negative experiences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 4, 2024
Very nice app, easy to integrate on the store, very customizable. And customer service is so so so nice
Dec. 2, 2024
Great app and Mariya was really helpful. Thank you
Thank you so much for your good words and for taking the time to write a review. Great working with your store. If you ever need anything - reach out! Many thanks, Virtue Team
Oct. 31, 2024
The app concept is excellent, and the support is solid. However, the management panel and widgets leave much to be desired. The admin panel feels outdated, reminiscent of 90s interfaces, and the widgets are not fully compatible with newer themes like Be Yours. When configuring donations through sales, there's no option to require customers to select a foundation before completing their transaction. Additionally, the widgets lack customization options and are oversized, impacting the product page UX. The "learn more" option on the widget also frequently stops working
Oct. 27, 2024
Great for donating to different charities. I like that we can give from sales and engage customers with checkout donations, makes long-term giving easy and supporting a good cause more convenient
Hello, thanks for your review. Stoked we are able to support with your giving campaign! If you ever need anything or have questions - get in touch. Kindly, Virtue Team
Sept. 20, 2024
I got charged when i uninstalled the app. So i asked the support and they say just uninstall it again. I got charged again the second time when I told them I uninstalled it. You guys are a scam.
Hello, we are so sorry that there was an issue with your account and for your negative experience. I had a look at our support chat and I can see we've refunded you for the double up payment. I can also see our response was immediate. We are very happy to support with this further and make sure any issues are resolved as quickly as possible. Please contact support@virtueimpact.com.
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