Virtue ‑ Charity Donations
Virtue - Shopify Charity Donations App - UK/Global Causes
Rating
4.7
feedback
68
chart
#1,201
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
59%
-
More than a year
7%
Reviews Summary
The Virtue - Charity Donations app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the excellent concept of the app and the solid support provided by the team. The app makes it easy to donate to different charities, engage customers with checkout donations, and automate the tracking and processing of donations. Users also praise the fantastic customer service, ease of use, and the variety of charities available for donations. However, some users have raised concerns about the outdated management panel and widgets, lack of customization options, and issues with widget functionality. There have been complaints about being charged after uninstalling the app, which some users perceived as a scam.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 31, 2024
The app concept is excellent, and the support is solid. However, the management panel and widgets leave much to be desired. The admin panel feels outdated, reminiscent of 90s interfaces, and the widgets are not fully compatible with newer themes like Be Yours. When configuring donations through sales, there's no option to require customers to select a foundation before completing their transaction. Additionally, the widgets lack customization options and are oversized, impacting the product page UX. The "learn more" option on the widget also frequently stops working
Oct. 27, 2024
Great for donating to different charities. I like that we can give from sales and engage customers with checkout donations, makes long-term giving easy and supporting a good cause more convenient
Hello, thanks for your review. Stoked we are able to support with your giving campaign! If you ever need anything or have questions - get in touch. Kindly, Virtue Team
Sept. 20, 2024
I got charged when i uninstalled the app. So i asked the support and they say just uninstall it again. I got charged again the second time when I told them I uninstalled it. You guys are a scam.
Hello, we are so sorry that there was an issue with your account and for your negative experience. I had a look at our support chat and I can see we've refunded you for the double up payment. I can also see our response was immediate. We are very happy to support with this further and make sure any issues are resolved as quickly as possible. Please contact [email protected].
Sept. 13, 2024
Fantastic customer service. Charlie was really on the ball and answered all my questions with ease and a great manner. Product works flawlessly, except for one weird little unique bug (I can't add one-off donations on my browser, but all my customers can!) that they are looking into pronto for me. No complaints! Brilliant.
April 25, 2024
This is great and doesn't cost much to get started. That way more money goes to charity.
Hello thank you for your good words! So glad we were able to support. Let us know if you ever need anything. Kindly, Virtue Team
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