DoveRetro review for Virtue ‑ Charity Donations
Nov. 15, 2021
Okay so we started out wanting to find an easy way to donate to charity and immediately came across Pledger in the app store. A great app but while we wanted to support many of the causes, both of us wanted to support a cause that was really important to us. Through the option to add your cause, I contacted Pledger and could not have had a better experience - special shout out to Mariya who kept me up to date throughout the onboarding. One thing I really like is they let you make the call on how much of your donations go towards Pledger vs the charity - including zero if you wish. Seems reasonable to support Pledger in their work and I really hope that others join in. A couple of things I'd hope to see in the future is the option to show a total donated on the site for ultimate transparency to our customers and perhaps more customisation for the built in product page notices etc. I've opted to craft our own for now. The only other thing is despite turning off the post checkout option to donate / post checkout Pledger page this does seem to randomly appear which I will likely contact Pledger for some further help with soon but for now I will continue to investigate what's causing this. We've taken the decision not to ask for customer donations at this time but it still seems to appear, for some reason. Finally hopefully in the future it would be possible to set a donation amount per-order rather than per item or a percentage. Due to the way our margins are especially for Clearpay orders this would allow us to set a higher amount per order rather than a lower amount per item purchased but overall it works okay as it is. Overall though, a great experience. If you're thinking of doing some good with your Shopify store then check out Pledger - even if they don't have the charity you want to support currently.
Thank you so much for sharing your experience! We love having you on-board and very happy to support any time.