VNest: ChatGPT & Gemini Feed
The VNest ChatGPT Shopping Feed app has received mixed reviews from users. Positive aspects include easy setup, seamless UI, and effective product tagging for AI visibility. Users have reported quick results in terms of their store products showing up in ChatGPT search results. The support team is praised for being fast, helpful, and caring. However, negative feedback revolves around issues with the robots.txt editing feature causing problems with Google Ads campaigns, lack of results in AI search visibility for premium brands, and concerns about attribution data being injected into customer-facing order notes.
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Amazing app! Easy to setup and seamless UI. It crawls the product pages and tags them for AI visibility. It's like using a premium SEO tool but for Chatgpt! HIghly recommend it!
Thank you — glad the setup felt effortless. Since your review we've added the real Google Merchant Center feed with the AI shopping attributes Google AI Mode and Gemini need, so there's more visibility upside available on your plan now. Anything you want to see next, just tell us. — Yogesh, Founder
Be careful with the robots.txt editing feature — it misconfigured AdsBot-Google which broke our Google Ads campaigns. The app also injects attribution data into order notes visible to customers. After using the app for over a month, we saw zero results in terms of AI search visibility. Not suitable for premium brands.
Thank you for this, both issues were real and both are now fixed. AdsBot-Google, Googlebot and every major ad and search crawler are permanently protected and can no longer be blocked by the app under any setting. robots.txt edits are now additive only, with a preview screen and one-click revert. We have also removed order note writing entirely; attribution is stored inside the app, never in customer-facing fields. On visibility, the app now ships a real Google Merchant Center feed with the AI shopping attributes ChatGPT, Gemini and Google AI Mode use to recommend products, which is where measurable movement comes from. If you're open to it, write to [email protected] and we'll set your store up ourselves at no cost. — Yogesh, Founder
Can't get any word from support despite multiple attempts through several channels. In "fixing" our non-existent robots.txt liquid file, the app prevents our Google Ads account and similar from crawling our site. Big non-no which prevented all ads from running. It also puts attribution data into our customer's Order Notes field, which is customer-facing in our email notifications and I suspect overwrites any note the customer puts there in our shopping cart.
Thank you for your feedback, You were right on both counts, and the support silence was our failure. Fixed since: AdsBot-Google and all ad/search crawlers are now permanently whitelisted and cannot be blocked by the app; robots.txt changes are additive with a preview and one-click revert; and order note writing has been removed completely, so nothing touches your customers' notes. Support is now answered within 24 hours at [email protected]. If you'd like to test it again, I'll handle your setup personally. — Yogesh, Founder
What a great experience! I installed the VNest ChatGPT Shopping Feed and within just 3 days my store products were showing up in ChatGPT search results! I reached out to support with a quick question, and they went above and beyond—super fast, super helpful. Truly an amazing support team that genuinely cares. Highly recommend if you want your products discovered through ChatGPT. Bravo, team!
Thank you, showing up in ChatGPT within 3 days is the result we optimise for. Passing your note to the support team, they'll be glad to read it. We've since expanded to Gemini, Claude and Perplexity tracking plus a full Google Merchant Center feed. ~ Yogesh, Founder
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