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Visitor Edge for Shopify

Visitor Edge

Visitor Edge

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Developer
View on App Store

Rating

3.1

feedback

3

Reviews

chart

#16,669

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with one user expressing dissatisfaction with the app's performance and customer service, while two other users are highly satisfied with the results they have seen. The negative review mentions a lack of results, unresponsive customer service, and a failed refund promise, highlighting a disappointing experience. On the other hand, the positive reviews praise the app for effectively capturing abandoned carts and significantly increasing revenue through email flows. Overall, the app seems to have a significant impact on revenue generation for some users, but issues with customer service and refund promises are a concern.

Highlights

Mixed reviews with varying levels of satisfaction
Impact on revenue generation
Customer service concerns
Refund issues
Abandoned cart capture

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 3, 2025

I signed up for this with the hopes that would increase sales through funnels already stablished in my store. In one month when this app was installed it generated one order of $23. The person who sold me this Ashleigh, after me paying for the first month, she was no where to be found. She promised that if it didn't bring results I would get a full refund of the $500 monthly fee. Which they haven't refunded, I've tried to contact them multiple times via slack and email and they simply just ignore me. DO NOT BUY THIS SERVICE. IT DOESN'T WORK AND THE CUSTOMER SERVICE IS GARBAGE. PER THE CONTRACT THEY STILL OWE ME $500 from the refund I never received.

Store

Brazi Bronze

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 25, 2025

This app does exactly what is advertised, captures abandoned carts Shopify would never detect, which has brought over six figures in added revenue to my business.

Store

Mini Split Systems Direct

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Amazing service! We were able to generate 25% more revenue from our email flows. They were very helpful in our testing phase with ensuring our flows were setup correctly.

Store

Fleshlight

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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