Visual Merchandiser
Beautify your product collections, with ease!
Rating
2.5
feedback
9
chart
#2,937
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the ease of use and the efficiency it brings to merchandising tasks. The app allows for hiding unavailable products, applying filters and sorts, and using drag and drop functionality to organize collections. Users also praise the responsive customer support, with developers adding requested functionalities within a short timeframe. However, on the negative side, there are recurring issues with the app crashing, glitches, and unresponsiveness. Some users have experienced delays in updates reflecting on their online store, inaccurate stock information, and difficulties in accessing the app. There are also complaints about being charged twice and not receiving timely refunds.
Highlights
Review RSS Feed
All reviews
April 14, 2025
Hi, The app works—when it feels like it. The first time I used it for a collection of 360 items, the app kept crashing whenever I tried to switch between preview pages, completely messing up my arrangement. I contacted customer support and got a reply three days later—by then, I no longer needed the app. The second time, the app didn’t show any of my collections. I uninstalled and reinstalled it, but it still didn’t work. On top of that, I was charged twice despite still having 14 days left on my previous subscription. I reached out again to request a refund, and it’s now been four days with no response. Let's see if that review will be impactful enough for an answer.
April 16, 2024
Thank you! We greatly appreciate the kind review. Please reach out any time you have any questions or concerns.
March 15, 2021
The app glitches and breaks often. I have submitted multiple support requests and their team is non-responsive.
Hi P.J. Salvage. We apologize for this, according to our customer support team, we currently have 2 open tickets for you. It is possible these responses ended up in your junk folder, as our responses come from our ticketing system. We will reach out to you again quickly to resolve this asap.
March 3, 2021
App is not always working, and if there are issues there is very limited support. There is a big delay between merchandising actions taken in the app and them showing up on the site. Additionally, the stock information in the app is inaccurate
Hi Daily Paper. We are apologize for any down time you may have experienced while we were working through some system updates. If you still are experiencing any issues, our customer support team is available to help you through any issues.
Oct. 1, 2020
Love this app but it seems to be experiencing an issue right now and is no longer usable unfortunately. It's no longer displaying correct stock levels, just say 0. I go to upgrade, but it's not allowing me to do so.
Unfortunately, due to recent Shopify API updates, we ran into difficulties and because of this we temporarily had to remove the display price and inventory levels for products option. Our development team is fully aware of all the specific issues our customers are facing and are currently repairing the data. We hope to have it fully fixed shortly. We apologize as we know you are a faithful user of our app. We will send out an update as soon as our system becomes stable which we assure you will be very soon.
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