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Rating
3.3
feedback
22
chart
#10,045
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
0%
-
Less than a month
32%
-
Less than a year
41%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify app are quite polarized, with a mix of extremely positive and negative feedback. On the positive side, many users praise the app for its functionality, ease of use, and the excellent customer service provided by the support team. Customers appreciate the app's ability to enhance their website and improve the overall customer experience. The quick response times and willingness of the support team to address issues and add requested features are highlighted in several reviews. However, on the negative side, there are complaints about the app not working as expected, poor support response, and issues with subscription cancellations. Some users have faced challenges with integration, trial periods, and non-responsive support, leading to frustration and dissatisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 25, 2024
This is the worst app and support team. App does not work and they wont' answer. do not purchase
April 10, 2024
SCAM! STOLE $29 FROM ME, AND WILL NOT LET ME CANCEL THE SUBSCRIPTION, SUPPORT IS NOT HELP! STAY AWAY!
June 10, 2021
The support is pathetic. Have been chasing them for days for a simple integration which the app claims its done in 60 mins. The trial period says 7 days and then gets expired in 2 days. Not recommended at all.
Dec. 16, 2020
Yes!!! this is the only app that I have found that does the Job! It is soooo subtle and well done. Highly recommended.
Nov. 25, 2020
VIP service for Motel 6 price :) They are extremely responsive, adding in requested features for us regularly.
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