Visual Search for Shopify

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Developer
View on App Store

Rating

2.2

feedback

11

Reviews

chart

#6,649

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    18%
  • Less than a month
    45%
  • Less than a year
    18%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of 1-star and 5-star ratings. The negative reviews mainly highlight issues with the app's functionality and poor customer support. Users mentioned problems with importing catalogs, app not working as expected, and lack of response from the support team. On the other hand, the positive reviews praise the app for its effectiveness in completing tasks, excellent customer service, and quick problem-solving. Users appreciated the app's ease of use and the responsiveness of the support team in addressing their concerns.

Highlights

Mixed reviews with polarized ratings
Issues with app functionality and support
Positive feedback on effectiveness and customer service
Ease of use and quick problem-solving
Lack of response from support team

Rating Breakdown

  • 5
    64% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (4 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 26, 2025

This app is terrible. I tried importing my store catalog, and after 12 hours it still wasn’t done. I contacted support but got no response. I’m uninstalling this app.

Using app

--

Total reviews

3

Average rating

3.3

1 / 5 Share

Aug. 25, 2024

This is the worst app and support team. App does not work and they wont' answer. do not purchase

Using app

7 months

Total reviews

4

Average rating

4.0

1 / 5 Share

June 10, 2021

The support is pathetic. Have been chasing them for days for a simple integration which the app claims its done in 60 mins. The trial period says 7 days and then gets expired in 2 days. Not recommended at all.

Store

SNITCH

Using app

2 days

Total reviews

12

Average rating

4.4

5 / 5 Share

Dec. 16, 2020

Yes!!! this is the only app that I have found that does the Job! It is soooo subtle and well done. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

VIP service for Motel 6 price :) They are extremely responsive, adding in requested features for us regularly.

Using app

14 days

Total reviews

8

Average rating

5.0

All reviews

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