Visual Search for Shopify

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Developer
View on App Store

Rating

3.3

feedback

21

Reviews

chart

#4,599

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    24%
  • Less than a year
    52%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praise the app for its functionality and customer service. Customers appreciate the app's ability to enhance their website and improve the overall customer experience. The support team is highlighted for being responsive, helpful, and quick to address any issues or requests. Users also mention that the app is easy to use and integrates well with their online stores. On the negative side, some users have had issues with the app not working as expected or encountering problems with the trial period and subscription cancellation. There are complaints about slow performance, expired trial periods, and difficulties in integrating the app with certain themes. Despite the positive reviews, the negative feedback raises concerns about the app's reliability and customer support in certain situations.

Highlights

Positive feedback on functionality and customer service
Ease of use and integration with online stores
Mixed feedback on app performance and trial period issues
Responsive and helpful customer support
Concerns about reliability and subscription management

Rating Breakdown

  • 5
    81% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 10, 2024

SCAM! STOLE $29 FROM ME, AND WILL NOT LET ME CANCEL THE SUBSCRIPTION, SUPPORT IS NOT HELP! STAY AWAY!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

June 10, 2021

The support is pathetic. Have been chasing them for days for a simple integration which the app claims its done in 60 mins. The trial period says 7 days and then gets expired in 2 days. Not recommended at all.

Store

SNITCH

Using app

7 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Dec. 16, 2020

Yes!!! this is the only app that I have found that does the Job! It is soooo subtle and well done. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

VIP service for Motel 6 price :) They are extremely responsive, adding in requested features for us regularly.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

A great function to add on my website, customer service was brilliant and very helpful. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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