Qe: Speechify | Voice Search for Shopify

Qe: Speechify | Voice Search

Speechify: Voice Search Made Easy

Developer

Rating

3.2

feedback

2

Reviews

chart

#14,385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The app received mixed reviews from users. On the positive side, customers appreciated the app's functionality and the great customer service provided by the developers. Users mentioned that their special requests were promptly addressed. However, on the negative side, there were complaints about the billing process and customer service. One user mentioned difficulties in canceling the app and continued billing despite removal.

Highlights

Great customer service and timely response to special requests
Billing issues and challenges in canceling the app
Mixed reviews on functionality

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 30, 2022

Great app / great customer service, I had a special request regarding the app, and Their developers delivered in a timely fashion

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with us; our team will definitely be happy to read a piece what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to helping you.

1 / 5 Share

July 29, 2022

I removed cancelled this app and they continue to bill me for it - horrible customer service and impossible to get anyone ahold of

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. To inform you the charges were activated till the time of uninstallation and due to which this happened and we tried contacting you but unfortunately it went unanswered. Please feel free to reach out to me with your requirements, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Screenshot for your understanding - https://i.imgur.com/ra0RYpH.png

All reviews

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