Volumental: AI 3D Foot Scan
The app has received mostly positive reviews for its ease of use and effectiveness in improving customer service. Users appreciate the tool for reducing exchanges and making sizing easier for customers. However, there are some concerns about the app not being able to recommend shoe sizes from the store's catalog, which is seen as a crucial feature for a complete customer experience. Despite this limitation, users are hopeful that once this functionality is added, the app will be even more valuable and deserving of a higher rating.
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Super awesome app! Has made customer service 100 times easier and couldn't be happier. 10/10
This has been a game changer for us! Easy to install and great tool for my customers to use in order to help reduce the number of exchanges we get. Will be even better when they can use the data gathered to then recommend the shoe size from our sizing chart. Would highly recommend for all online footwear stores!
Love the interface and ease of use for the customer - easy to scan, easy to get results. The big unlock is linking scan data to our product catalog so customers can get sized perfectly - the Volumental team have been great working on this with us. Which when done will make this an easy 6 star app.
Measures customers foot size, but doesn't allow to recommend them a shoe size from our store. The size recommendation is the key part of the process - once that is in it would be great but at the moment it just takes the customers half way there and we still get the same questions from customers... "my measurements are xxx, what size should I order?"
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