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Voria: AI‑Powered Helpdesk

Name: Voria: AI‑Powered Helpdesk
Brand: Voria
Rating: 5.0 (1 reviews)

Support inbox with AI drafts, labels, and analytics

Helpdesk

Developer

Voria

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Voria: AI‑Powered Helpdesk

Rating

5.0

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Reviews

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#8,478

Shopify

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Overall position in the Shopify App Store.

Reviews summary

Voria is an AI-powered helpdesk app for ecommerce merchants that provides a support inbox with AI-drafted replies, order context, team notes, and performance reports. The app allows users to efficiently manage customer emails by automatically drafting replies based on the message content, tracking open items with labels, and saving frequently used responses as macros. Additionally, Voria offers insights into email volume, response times, and team performance.

Rating breakdown

5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (1)

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Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 0%

Less than a month 0%

Less than a year 100%

More than a year 0%

All reviews

5 / 5 Share

July 4, 2026

Been using Voria for almost 2 months now. The AI Agent alone saved me a crazy amount of time, but what really got me was the organization. Seeing tickets with all the order info right there, proper reports where I can actually track what's going on in the backend, macros to reply faster, labels to keep everything categorized, and the team workflow is clean too. Before this I was just switching tabs constantly trying to piece everything together.

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