CardCraft : Personal Greetings
Add personalized greeting cards to boost your online orders
Rating
2.0
feedback
8
chart
#13,014
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praised the fast and attentive support provided by the app team. Customers appreciated the team's willingness to help, customize the app to suit their store, and provide explanations on how to use the app effectively. The support was described as responsive, helpful, and knowledgeable, making users feel like they were working with a team of specialists. On the negative side, some users expressed frustration with the lack of instructions and poor response from support. They mentioned sending multiple emails for help without receiving any assistance, leading to a sense of disappointment and feeling that the app was not worth paying for.
Highlights
Rating Breakdown
All reviews
Nov. 8, 2024
I installed the app, but there are no instructions and sent several emails to support for help, but they don't bother to respond or help us. It is not worth to pay these guys! Look for a better alternative and Shopify as usual doesn't care about this.
Jan. 2, 2023
Fast response from support, very willing to help and are even customising the app in order to better suit my store! Highly recommend.
Hi Sam, it's Mendel again. Thanks for your review. It's a pleasure to help you. :)
Dec. 6, 2022
I needed the best greeting cards to please my customers on my site and their loved ones who receive the gifts. the team helped me perfectly when I had a problem. I literally didn't have time to figure out how to use the app as the team had already contacted me via live chat. It touch me deeply. Thanks
Thank you for the review. It's still a pleasure to help you with your goals.
Dec. 2, 2022
Thanks for the help and explanation support. I find this application great, thanks to the explanation of the team I now know how to perfectly adapt the application to my business. Thank you
Hey, thank you a lot for your reviews. We appreciate it
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