CardCraft : Personal Greetings for Shopify

CardCraft : Personal Greetings

Add personalized greeting cards to boost your online orders

Rating

1.5

feedback

2

Reviews

chart

#13,546

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    250%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users expressing frustration over the lack of instructions and poor support response, leading to a negative experience. On the other hand, there are positive reviews highlighting the fast and helpful support provided by the team. Users appreciate the customization options and assistance in adapting the app to their specific needs, especially in relation to greeting cards and gift applications. Overall, the app seems to have potential but needs to improve its communication and support services to enhance user experience.

Highlights

Frustration over lack of instructions and poor support response
Positive feedback on fast and helpful support
Customization options and assistance in adapting the app to specific needs
Applicability to greeting cards and gift applications
Potential for improvement in communication and support services

Rating Breakdown

  • 5
    300% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 8, 2024

I installed the app, but there are no instructions and sent several emails to support for help, but they don't bother to respond or help us. It is not worth to pay these guys! Look for a better alternative and Shopify as usual doesn't care about this.

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

May 8, 2024

I signed up and then there was no instruction. Nothing.

Using app

4 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 2, 2023

Fast response from support, very willing to help and are even customising the app in order to better suit my store! Highly recommend.

Using app

23 days

Total reviews

19

Average rating

5.0

Developer Reply

Hi Sam, it's Mendel again. Thanks for your review. It's a pleasure to help you. :)

5 / 5 Share

Dec. 6, 2022

I needed the best greeting cards to please my customers on my site and their loved ones who receive the gifts. the team helped me perfectly when I had a problem. I literally didn't have time to figure out how to use the app as the team had already contacted me via live chat. It touch me deeply. Thanks

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. It's still a pleasure to help you with your goals.

5 / 5 Share

Dec. 2, 2022

Thanks for the help and explanation support. I find this application great, thanks to the explanation of the team I now know how to perfectly adapt the application to my business. Thank you

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, thank you a lot for your reviews. We appreciate it

All reviews

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