Rating

5.0

feedback

2

Reviews

chart

#5,336

Shopify

Reviews Over Time

App Ranking

Time spent using app

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  • Less than a day
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  • Less than a month
    50%
  • Less than a year
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  • More than a year
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Reviews Summary

Wait Wise is highly praised for its outstanding customer support and responsiveness. Users appreciate the immediate assistance provided by the team and the quick fixes to any issues. The app functions as advertised and offers top-notch support, making it a reliable solution for managing waitlists and stock alerts. Users also value the flexibility of creating custom email templates and the ability to integrate with popular email services like SendGrid and Mailchimp. Overall, Wait Wise is recommended for its exceptional service and continuous improvement of features based on user feedback.

Highlights

Outstanding customer support and responsiveness
Flexibility in creating custom email templates
Integration with popular email services like SendGrid and Mailchimp
Continuous improvement of features based on user feedback
Reliable solution for managing waitlists and stock alerts

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2025

Wait Wise is great! They have an outstanding customer support - whenever we had questions or needed adjustments, their team responded immediately and provided instant fixes. The app works exactly as advertised and the support quality is top-notch. It's rare to find developers who are so responsive and committed to helping their customers succeed. Highly recommend for anyone looking for a reliable solution backed by exceptional service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

We were looking for a means to manage waitlist/ stock alerts and this app can do this with the ability to create custom email templates depending on the specific campaign use case, which is a level of flexibility that opens up multiple possibilities to what we can do (eg stock alert, private sales etc). It also has ability to natively send emails via sendgrid, or you can connect to several popular alternatives such as mailchimp. The Wait Wise team have been very responsive to our queries and have added several additional features since launch improving the features that include improved bulk management and email editing functionality. This has been a super helpful app for our store.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great feedback and support. It was a pleasure helping you with your waitlist campaign, and because of your feedback, the app is now better for everyone. Thank you again for your support

All reviews

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