Rating

3.5

feedback

6

Reviews

chart

#16,403

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite polarized, with some users praising the fantastic support, seamless integration, and positive impact on their conversion rates, while others criticize the expensive cost, slow performance, and lack of responsiveness from customer support. The positive reviews highlight the app's effectiveness in boosting customer confidence, improving user experience with intuitive UI, and providing exceptional service. On the other hand, negative feedback mentions issues with installation on headless Shopify and difficulties in contacting support.

Highlights

Positive impact on conversion rates and customer confidence
Effective support and seamless integration
Expensive cost and slow performance
Issues with installation on headless Shopify
Lack of responsiveness from customer support

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 15, 2025

worse customer support i ever met on Shopify. and i am with shopify 7 years already. expensive, not working, super slow and non helping support!

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2024

Absolutely fantastic app and support and was exactly what I've been looking for, for my wall art website. Giving people confidence when purchasing art online is key for conversions when they part with their money. Overall, installations and onboarding was a great experience. There was one bug that occurred but even then, they responded and had it fixed within the hour. Great app, would recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Excellent overall experience. Seamless support and integration. The support team made it highly efficient. The software itself has excellent and intuitive UI for our customers, with surprising precision. All this at great value. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Wow what a cool App. This made such a huge difference in our CVR and customers LOVE it! The service provided by the Wall Art Viewer AR team was exceptional-they went above and beyond. Highly recommend this app!

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 15, 2024

Cant install it on headless shopify. No mail to contact them.

Using app

27 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey ArtBridger. Yes that is correct we don't currently support headless Shopify. We wish we could but we can't help you on this occasion. Just below there is a Get Support button and other Support channels within Wall Art Viewer to get our support teams attention. All the very best.

All reviews

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