Wally – Google Reviews
Google Reviews Widget – Wally
Rating
2.5
feedback
6
chart
#17,460
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
17%
-
Less than a month
0%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use and affordability of the app. Some users find it helpful for displaying Trustpilot reviews on their Shopify store, saving them money compared to a Trustpilot subscription. Additionally, the customer support was praised for being responsive and helpful in resolving issues. However, there are also negative aspects highlighted in the reviews. Some users faced difficulties with installation, encountering error messages that made it impossible to use the app. Others complained about the lack of support when trying to cancel their subscription, with one user mentioning being charged annually without being able to cancel.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
cannot cancel and we are being charged $199 annually , no support once asked about cancelling , stated "we are offline, we will email you"
Hi, you can send a message in the app chat even when we’re offline, and we’ll be notified. Just so you know, you can cancel your subscription at any time by simply uninstalling the app. I checked your account and saw that you were charged a year ago and used the app for one year, but the recent charge was cancelled.
July 4, 2025
Doesn't work on Horizon. Only displays one review in carousel when we wanted five. Asked for help... support was useless.
Hi there, Please update the widget setting “Max number of carousel items” to 3 instead of 1. Also, make sure you’ve imported more than one review. I’ve sent a request to manually check the widget on your store, please take a look when you get a chance.
Dec. 16, 2024
Seems very good. I only use it for Trustpilot at the moment but might include Facebook reviews in future (it says importing FB reviews feature "under maintenance" now, which I hope gets resolved.).
Thank you for the feedback! I'm working on restoring Facebook reviews and hope to have it resolved soon.
Oct. 3, 2024
Fantastic app, allows us to truly use our trustpilot reviews in an affordable & straightforward way. Thank you for creating this and making it so easy to set up, we love it.
Thanks for your feedback and kind words! This is really important for me 🫶
Oct. 9, 2024
Die App ist einfach zu bedienen und relativ günstig. Ich nutze sie, um meine Trustpilot-Bewertungen auf Shopify anzuzeigen. Das kostet mich viel weniger, als das teure Trustpilot-Abo. Als ich eine Frage zum Liftime-Deal hatte, hat Kirill sehr schnell geantwortet und mein Problem gelöst. Update Oktober 2024: Das ist von allen Apps diejenige mit dem besten Design. Die User Experience ist wirklich grossartig. Alles ist übersichtlich, sehr einfach zu verstehen und zu bedienen.
Thank you for your feedback! 😍
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