MaxxmAlarm review for Walmart Marketplace
June 17, 2020
Doesn't work., the connection never connects and when it does it's only briefly and then disconnects again. Nobody responds from customer service and Shopify says they can't help with anything. Error: {"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}
Hi MaxxmAlarm, Thank you very much for your interest in joining our marketplace, and for the app review. We had a very large surge in applications which led to some connectivity issues, which have all been addressed. Can you please retry to connect the application to your storefront? It is possible that you will have to delete the app and then re-install. If you open a case with our seller support, an agent will be able to assist you directly with this issue. This link will take you to Walmart Marketplace, Shopify support materials and also links to our “Get Support” wizard. https://sellerhelp.walmart.com/s/article-search?search=Shopify
