Icy Craft review for Walmart Marketplace

1 / 5

Sept. 9, 2020

It's interface is not that far off from Amazon. That is Amazon from 2012. It's very crude. The inventory cannot be exported for bulk changes easily. The inventory cannot be changed inside the interface without a bulk upload. Seriously. You can't change the inventory count of anything without an XLS upload or by bulk selecting multiple products and adjusting count of them all at the same time. Amazon shows updates within 15 minutes. Walmart doesn't show changes even a day later. Walmart screwed up the linking of Shopify variants, so that requires them all to be fixed. But I can't tell if they've been fixed because of the days long lag between fixes and seeing if the fixes have actually been applied. I got an order from a customer, but it was so screwed up we had to cancel it. You can't unpublish an item to fix it "offline", so instead I have my entire inventory set to 0 until the problems are resolved. But then, I'll have to painstakingly restore inventory levels to the correct, different amounts for 900 SKUs. Can't wait.

Using app

About 1 month

Total reviews

6

Average rating

1.8

Developer Reply

Hello Icy Craft - Thank you very much for the review. Reviewing your case history, I do not see anything about these issues you are referencing. Our team would very much like to capture these events so we can help troubleshoot and correct any errors. Can you please login to Seller Center and create a support case? Thank you very much.

Walmart Marketplace for Shopify
Walmart Marketplace
2.8 star
159 reviews

Sell on Walmart.com directly from your store.

Developer
Shopify App Store