GolfBestBuy review for Walmart Marketplace
March 29, 2021
**UPDATE 9/30/20: Walmart Partner Support reached out to us a few days ago and resolved the problem. While this process was a bit frustrating to start, we're very satisfied with how the team addressed the issue to help us get situated. Thank you!** Super disappointing experience. Applied for the Walmart Marketplace via Shopify link on 6/23/20 and STILL haven't heard anything back. Today is 9/22/20. Ultimately had to open up a support case ticket since that seemed to be the only way to get in touch, but never heard anything back and eventually the ticket was closed automatically after 30 days. Very frustrating experience - all we want to do is to bring our products to the Marketplace. If anyone has any advice, please let us know!
Hi GolfBestBuy - Thanks for the review. We are working on improving this issue. What is happening is your new application and your old application, circa 2017, are blocking each other. This logic is in place to protect our marketplace from bad actors who try to open multiple accounts. I am sorry for your inconvenience but I hope you understand why this occurred. I cannot speak for the Seller Support issue, but I will let that team know of the lapse in comms. Thank you, WMA Support
