Highway To Buy review for Walmart Marketplace
Feb. 1, 2023
This app is horrendous on the technical side. Many errors that cause a lot of frustration and wasted time. I really wanted to like this app to make publishing products on Walmart easy and in today's world it should be flawless and user friendly, but this app is completely opposite. When you try and get help through Shopify, they direct you to Walmart. Shopify can't fix the issue because it is a 3rd party app run by Walmart. Once you finally get in touch with someone at Walmart...it is someone overseas who does not understand or have the capability to resolve the problem. They usually completely ignore your questions/inquiry and provide you with some answer that doesn't make sense. It would be nice if they could get these issues fixed because once we do get products finally published, we do get significant sales through Walmart Seller Marketplace. These guys are trying to compete with Ebay and Amazon, but are light years behind. Get a good IT team and some good leadership and maybe they can turn this around. It would be nice to see. Update: Just received an alert on 1/19/23 that "Walmart Marketplace is outdated. This app is outdated and will no longer function after Wednesday, September 6, 2023. Contact the app's developer to update the app" Update: 2/1/2023. As of 1/27/23 The app has stopped working. Every time we try to publish a product it states "Item Is Ready To Publish" and will publish momentarily...however the products do not publish. The app and Walmart have some API issue and things are not syncing. We have contacted their customer support numerous times and so far have received no help. It is beyond ridiculous at this point as this was the best method for us to onboard products onto Walmart Seller. For a multi-billion dollar company, I don't understand why they can't fix this. It is not just us having problems. I really hope you find a fix for this Walmart