WD Backups: Back up & Restore for Shopify

WD Backups: Back up & Restore

Secure store data: cloud auto backups, 1-click rewind, restore

Developer

Rating

1.8

feedback

3

Reviews

chart

#15,868

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are polarized, with one user expressing frustration over the lack of responsiveness from the support team, leading to a negative experience and a recommendation against using the app. Another user criticized the app for allegedly posting fake reviews. On the positive side, a user praised the app for its time-saving benefits and ease of use, highlighting the convenience it offers in managing store data effectively.

Highlights

Lack of responsiveness from support team
Negative experience and recommendation against using the app
Allegations of fake reviews
Time-saving benefits and ease of use
Convenience in managing store data

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 6, 2025

Doesn't respond when you ABSOLUTELY need them.. not sure why they even provide this service. This is a thing that you install, forget for 2 years (while paying), then think OH IM SO HAPPY I installed this, only to then be ignored and your store in shambles... Wouldn't recommend 0/10.

Using app

12 months

Total reviews

35

Average rating

4.3

Developer Reply

Hi there, We’re sorry to hear about your experience. Our support is provided via email rather than live chat, and our Help Center is always available with detailed information. We’ve followed up via email to assist you further — please feel free to reach out if you need any additional support. Sincerely, Wandy Team

1 / 5 Share

May 21, 2024

I did not actually write a review, so for these guys to put a fake review they get a 1 star.

Using app

1 day

Total reviews

8

Average rating

2.1

5 / 5 Share

May 16, 2024

Like this app a lot because it saves me a lot of time and hassle. No more worry about losing my data or messing up store

Store

Uniiq

Using app

1 day

Total reviews

5

Average rating

5.0

All reviews

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