WD Backups: Back up & Restore
Wandy: Auto Backups & Rewind for Shopify
Rating
3.0
feedback
5
chart
#10,725
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
0%
-
Less than a month
60%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's excellent customer service, rapid support, and intuitive interface. Many users found the app to be a time-saver and a reliable tool for managing their store efficiently. However, on the negative side, some users expressed frustration with the lack of responsiveness from the support team, leading to concerns about the app's reliability and the value of the service provided.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 6, 2025
Doesn't respond when you ABSOLUTELY need them.. not sure why they even provide this service. This is a thing that you install, forget for 2 years (while paying), then think OH IM SO HAPPY I installed this, only to then be ignored and your store in shambles... Wouldn't recommend 0/10.
Hi there, We’re sorry to hear about your experience. Our support is provided via email rather than live chat, and our Help Center is always available with detailed information. We’ve followed up via email to assist you further — please feel free to reach out if you need any additional support. Sincerely, Wandy Team
May 21, 2024
I did not actually write a review, so for these guys to put a fake review they get a 1 star.
May 16, 2024
Like this app a lot because it saves me a lot of time and hassle. No more worry about losing my data or messing up store
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