the boygirlparty shop – shop.boygirlparty.com review for Wanelo
Jan. 12, 2023
Wanelo withheld hundreds in dollars of payouts from my shop for over a year. They rectified it after I contacted them several times. They had no excuse. I also had issues as *customer* with over *18* different orders that were either not shipped or cancelled but not refunded by Wanelo. Instead of refunding customers whose orders are cancelled or resolving any of those seller issues, they closed my account. Their "phone support" is merely a voicemail. Because they locked me out of my account, I have lost access to all my past orders. This company is mistreating and potentially committing fraud with both buyers and sellers.
Using app
Almost 8 years
Total reviews
2
Average rating
1.0
Hello the boygirlparty shop! Our supervisor will get in touch with you within 24 hours on how to reinstate your account. With regards to your Wanelo store, payout for orders 8299 & 8297 will be issued on Jan. 17, 2023. The remaining unpaid orders (8373, 8360, 8342 & 8320) are still within the 30-day policy. Please don't hesitate to reach out at [email protected] if you need further assistance.
