woot & hammy review for Wanelo

1 / 5

March 16, 2023

If you use the Wanelo shopping channel on your Shopify store, please double-check that they have sent you all your payments. While doing my taxes, I found that they had not sent me 2 of my payments from 5 months ago. It was only after I asked them about it that they agreed to send me the payments. When I asked them WHY it took 4 months for my payment to arrive (and only after I asked them about it), they gave me this BS answer: "We needed to complete internal restructuring to ensure we can better assist our partners in the future. We appreciate your understanding and patience, and rest assured our team is committed to our partnership more than ever." Sounds like they just made up an answer to obscure their dishonesty. Please do check that they've sent you your money and if you haven't yet installed this app, don't bother, you won't get paid for every order - just whatever they randomly feel like sending you. Needless to say, I will be deleting their channel from my store, as these people seem to be running a fishy business to me.

Using app

Over 6 years

Total reviews

22

Average rating

4.2

Developer Reply

Thank you for your review! We understand your frustration and we apologize for the delay in the payout and the inconvenience this has caused. We're glad that all your orders are now paid. We appreciate your understanding and patience, and rest assured our team is committed to our partnership more than ever. Please don't hesitate to reach out at [email protected] if you have further questions. Have a great day!

Wanelo for Shopify
Wanelo
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