Nicki Lynn Jewelry review for Wanelo
April 7, 2023
I have had this app installed for a few years now. I haven't really had many sales, but recently I have a few. I think the 20.00 credit Wanelo is giving people have increased the sales, regardless of the reason, my 1 star is based on the "30 day" waiting period before getting paid. I mean, no one waits that long to get paid for items they sell, except on Wanelo. I will be uninstalling the app.. Holding my money for that long is not worth the few little sales that I make on this app. Wanelo gets their money right away, yet we have to wait.. When I messaged Gerald about it, He said they were still " within the 30 day window" The terms of service say they start that window when the item is delivered. It's been over a month so far.. time will tell if I get paid.. but meanwhile I am out the product and the money...
Hello Nicki Lynn Jewelry team! Thank you for your review. We understand your frustration. Wanelo reserves the funds for the order for 30 days to create a reserve fund for any problems that might occur. The Reserve is designed for consumer protection against any instances of delivery issues, online fraud, and potential disputes. Also, Wanelo automatically processes payment 30 days after your order has been confirmed as shipped, not after delivery. Hope these helps. Please don't hesitate to reach out to us at [email protected] if you have further questions. Have a great day!