Playfully Ever After review for Wanelo

May 4, 2016

Worked okay at first and I was getting 3-5 extra sales a month. Then there were some errors with orders on Shopify which caused errors in the feed to Wanelo. I manually fulfilled the items in Shopify and marked them as fulfilled and added the tracking #'s like normal, but for some reason this caused a glitch in the Wanelo system. Even though Wanelo had the tracking #'s for the ordered and they showed as delivered, they kept sending me emails saying I could not be paid for these 2 orders until they were fulfilled (which was funny because they emails they sent showed the tracking # next to the orders and that they had been delivered) Long story short, I communicated with both Wanelo and Shopify support, but they each said there was nothing wrong with their system and to contact the other side. Wanelo would not pay me the $68 for those 2 orders, even though they showed they had been shipped and delivered. I could have had them call the customer to verify it, but their accounting system would not disburse funds to me unless their automatic feed showed it as fulfilled. Grrrrr..... So Wanelo. Keep the $68 in sales. I give up. And I give up on this app and deleted it.