Andrea Bonelli review for Wanelo
Oct. 7, 2021
Terrible app. For some reason my OLD outdated listings are still connected and there is no way through the app nor the wanelo website to disconnect, delete, or close the account so that my products won't show. I now have to manually hide 192 products one by one since they're not available for sale and no longer available. Good luck trying to get help.
We definitely can understand the frustration of removing products manually one by one. The way to have avoid this is to uninstall and reinstall the Wanelo sales channel from your Shopify account. We provided this guidance immediately upon receiving your inquiry, and it's unfortunate you were not able to read it in time. We have some new, exciting features releasing in the coming weeks, and should you be willing to give us another try, we'd be happy to work with you again.
